FAQs

Payment FAQs

Bulk billing means that the clinic bills Medicare directly for your consultation, so you don’t have to pay anything out of pocket. 

We are a Bulk Billing Practice for any Medicare Eligible Bulk Billed Consultations.

All consultations may incur a fee unless eligible for Bulk Billing and consent is signed, please see our friendly staff prior to leaving the practice to confirm if any fees are applicable, an invoice may be issued for any outstanding accounts.

If you do not have a valid Medicare card, you will be required to pay for your consultation at the time of your visit. Our reception team will provide you with a receipt, which you can use to claim a rebate through your private health insurance if applicable. Please bring your Medicare card to every appointment to ensure smooth processing.

While most standard consultations are bulk billed, some services are not covered by Medicare and may attract an out-of-pocket fee. These may include pre-employment medicals, certain procedures, skin checks, driving medicals, and medical reports. Our staff will always inform you of any additional fees before proceeding with treatment.

Repeat prescriptions and referrals generally require a short consultation with your doctor to ensure your ongoing care is safe and appropriate. You can book an appointment online or by contacting our reception team. In some cases, your doctor may approve a repeat request without an in-person visit — please check with our staff for details.

NDIS FAQs

We are open six days a week, excluding Sundays and public holidays. We recommend contacting our clinic directly for specific timings and any regular-hour changes.

We prefer that patients make an appointment to see a doctor for prescription needs. This approach ensures we provide the most up-to-date medication and healthcare available. It’s crucial for us to responsibly manage your healthcare, and in-person consultations facilitate that.

Please inform the receptionist while booking if you believe you’ll need a longer appointment than the usual allocated time. We strive to cater to the specific needs of our patients and will accommodate longer consultations when required.

We’re committed to providing preventive health care. Occasionally, we send out reminders offering preventative health services that align with your care. If you prefer not to receive these reminders or be part of this system, please inform us, and we’ll respect your wishes.

Some services might be bulk billed, others may require a payment.

We are a Bulk Billing Practice for any Medicare Eligible Bulk Billed Consultations All consultations may incur a fee unless eligible for Bulk Billing and consent is signed, please see our friendly staff prior to leaving the practice to confirm if any fees are applicable, an invoice may be issued for any outstanding accounts.

Certainly! Berrimah Family Practice, Bulk Bills all eligible Medicare card holders. Private fees may be charged depending on the consult on the day if not medicare eligible.

Absolutely! While some billing practices have been adjusted, we wish to reassure all our valued patients that we remain committed to providing the best and most affordable services. Our primary aim is to ensure every patient receives quality healthcare without compromise.

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